Privacy policy

Last updated: October 19, 2026

Privacy Policy - Zivora Garments

At Zivora Garments, accessible from our online store, protecting your privacy and personal data is one of our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and how we keep your personal data secure when you shop with us or inquire about our wholesale and retail offerings.

1. Information We Collect

When you visit or place an order on our website, we collect personal information that you voluntarily provide to us, including:

  • Contact Information: Full name, phone number, email address, and shipping/billing address.

  • Order & Transaction Details: Items purchased, size selections (XS to 3XL), order history, and payment preferences.

  • Account Information: Details registered during account creation for tracking orders and updates.

  • Technical & Usage Data: IP address, browser type, device details, and browsing patterns collected via cookies to enhance your shopping experience.

  • 2. How We Use Your Information

    We use your personal data to deliver a seamless shopping and customer service experience:

    • Processing, fulfilling, and dispatching your retail and wholesale orders.

    • Communicating order status updates, shipment tracking details, and invoice information.

    • Providing dedicated customer support via WhatsApp, phone, or email.

    • Sending promotional updates, new collection launches, and exclusive offers (you can opt out at any time).

    • Improving store functionality, website layout, and personalized product recommendations.

    • Preventing fraudulent transactions and maintaining secure online payments.

    3. Data Sharing and Third-Party Services

    We respect your privacy and do not sell, rent, or trade your personal information to third parties. We only share necessary data with trusted third-party service providers essential for operating our e-commerce business:

    • Logistics & Courier Partners: Name, delivery address, and phone number shared for shipping and tracking.

    • Payment Gateways: Secure payment processors handling transaction verification (we do not store sensitive credit/debit card numbers or passwords on our servers).

    • E-Commerce & Analytics Tools: Platforms like Shopify and Google Analytics to optimize website performance and user experience.

    • 4. Data Security

      We implement industry-standard security measures, including SSL encryption and secure server protocols, to protect your personal information against unauthorized access, alteration, or disclosure.

      5. Cookies

      Our website uses cookies to remember your preferences, cart items, and shopping session. You can choose to disable cookies through your browser settings, though some website features may not function as intended.

    • 6. Your Rights

      You have the right to:

      • Access, review, or request a copy of the personal information we hold about you.

      • Request corrections to any inaccurate or outdated personal details.

      • Request the deletion of your personal account or unsubscribe from marketing communications.

      7. Contact Us

      If you have any questions or concerns regarding this Privacy Policy or your personal data, feel free to reach out to us:

      • Brand Name: Zivora Garments

      • Contact Person: Mohammad Sajid

      • Phone / WhatsApp: +91 7665501148

      • Location: Jaipur, Rajasthan - 302002